Posted on August 13th, 2008 by admin
I just want to comment on the excellent customer service we received from your representative. We were finishing up a remodel where we doubled sq. ft in our home and used Empire for our all our laminate flooring, carpet, and window treatments.
Although Empire was just getting settled in the Bay Area, we had nothing but excellent service and follow up. Since our install we had to contact you for a shade that broke and another time for the baseboard of one section of laminate not staying nailed down. No problem. You arranged both times for someone to come right out and remedy the situation - no questions asked.
Thank you so much for a wonderful product and such excellent customer service!
- Gina H., from CA
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Posted on August 4th, 2008 by admin
Superior sales and selection made it easy to deal and select. The install was just as promised and quick for both carpeting and custom verticals. I’ll definitely be back with future projects. Thanks!
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Posted on July 28th, 2008 by admin
I was very pleased with the timely manner that my carpet and blinds were installed. There was nothing to clean-up and my home looks great. The quality of the products surprised me as well- the carpet is soft enough to sleep on and the blinds (blackout honeycombs) really block out all of the light so we can sleep. Thanks for the great work!
- Lydia T., from WA
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Posted on July 28th, 2008 by admin
Empire is a great company to have for home improvements. I got carpet and window treatments and I love them both. The installers are great.
- Shannon J., from OH
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Posted on July 28th, 2008 by admin
I ordered interior shutters from Empire. The in home salesman was excellent. I love the look and am very satisfied. I was leery to use such a giant as Empire due to an extremely bad experience with a very large furniture company. However, my salesman assured me if I had any problems to contact him directly and he would solve any disputes. So far, not necessary!!
- Patricia M., from IL
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Posted on July 28th, 2008 by admin
Empire Today was a very good experience for us. The man who put up our blinds was very nice and got the job done in one day. I will definitely use them again.
- SANDELA A., from NJ
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Posted on July 28th, 2008 by admin
I have nothing but praise for Empire Today. Their service is second to none and their pricing is extremely competitive. I had someone come out to measure and right away, they set up the re-measure on the same day. The re-measure happened as promised and the blinds were ordered. They came in late, but the guy doing my install fit me in on the day I wanted. It was much appreciated and I highly recommend them! You will not be disappointed.
- Patrick D., from DC
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Posted on July 28th, 2008 by admin
After getting a lot of unsatisfactory service from one of the big box stores on carpeting and window treatment estimates, I saw the Empire Today ad on TV and decided to give them a call. I could not believe the efficiency, professionalism and expertise behind Empire’s staff. They were in my home at the date and time of my choice and my carpeting and window treatments were installed to my satisfaction. I highly recommend them and will definitely use them again in future home projects. Thanks Empire Today!
- Nydia M., from NJ
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Posted on July 28th, 2008 by admin
Our experience with Empire Today was a very pleasant experience from beginning to end. The salesperson made our in home flooring selection experience fun and easy. The installers for the carpet and laminate flooring were professional and pleasant to have working in our home. We also had special order window treatments and they were installed in a timely manner. We will tell all our friends and anyone who will listen how wonderful we were treated by Empire Today.
- Rod A., from WA
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Posted on July 28th, 2008 by admin
I have now used Empire on two separate occasions for carpet & window treatments. At this time, all of the windows in my new home have been done by Empire. I could not be happier with the service and friendly associates. The guarantee is very solid and the product speaks for itself. People are amazed when they see the windows. I have referred Empire to many friends and would use them again in a minute.
- Lori C., from VA
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