Empire Window Treatment Stories http://windowtreatmentstories.empiretoday.com Hear about Customers Empire Today Experiences Fri, 06 Nov 2009 19:33:38 +0000 http://wordpress.org/?v=2.3.3 en Excellent Service Through the Years http://windowtreatmentstories.empiretoday.com/2009/11/06/excellent-service-through-the-years/ http://windowtreatmentstories.empiretoday.com/2009/11/06/excellent-service-through-the-years/#comments Fri, 06 Nov 2009 19:33:38 +0000 Empire Customer Care http://windowtreatmentstories.empiretoday.com/2009/11/06/excellent-service-through-the-years/ I just want to comment on the excellent customer service we received from a California representative. In March of 2006 we were finishing up a remodel where we doubled square feet in our home to 2278. We used Empire for our all our laminate flooring, carpet, and window treatments. Although Empire was just getting settled in the Bay Area, we had nothing but excellent service and follow up from Empire. Since our install we had to contact Empire for a shade that broke and another time for the baseboard of one section of laminate not staying nailed down. No problem. Empire arranged both times for someone to come right out and remedy the situation - no questions ask. Our sales rep has always provided his cell phone number to us as well, which is usually unheard of in this industry. Thank you so much for a wonderful product and such excellent customer service!
- Gina H., from CA

]]> http://windowtreatmentstories.empiretoday.com/2009/11/06/excellent-service-through-the-years/feed/ Looking Forward to New Empire Today Window Treatments http://windowtreatmentstories.empiretoday.com/2009/03/25/looking-forward-to-new-window-treatments/ http://windowtreatmentstories.empiretoday.com/2009/03/25/looking-forward-to-new-window-treatments/#comments Wed, 25 Mar 2009 23:48:03 +0000 admin http://windowtreatmentstories.empiretoday.com/2009/03/25/looking-forward-to-new-window-treatments/ We had a wonderful salesperson.  He had great energy and made the window treatment experience an easy one.  He knew immediately what would look good in my condo- which was welcome because I know nothing about window treatments.  He showed me samples and was very knowledgeable about the various products.  We got the job done really quickly and I can’t wait for my new blinds to come in.  He helped me upgrade my apartment into a much more enjoyable living space.

Thanks again.

-Patricia K., CA

]]> http://windowtreatmentstories.empiretoday.com/2009/03/25/looking-forward-to-new-window-treatments/feed/ Empire Provides Quality Window Treatments and Flooring http://windowtreatmentstories.empiretoday.com/2009/03/16/empire-provides-quality-window-treatments-and-flooring/ http://windowtreatmentstories.empiretoday.com/2009/03/16/empire-provides-quality-window-treatments-and-flooring/#comments Mon, 16 Mar 2009 22:35:03 +0000 admin http://windowtreatmentstories.empiretoday.com/2009/03/16/empire-provides-quality-window-treatments-and-flooring/ We have had Empire in our home twice for carpet, once for new windows and once for window treatments.  This is a wonderful company to do business with.  They offer a good line of products to choose from.  Our carpet is beautiful and wears very well.  Our windows are top quality and I am sorry that they are not doing this anymore.   I need another floor of my home done.  The window treatments are beautiful and top quality.  We have had so many compliments on them.  The salesman was very knowledgeable as to their product line and installation.   The installers were on time and did not stop until the job was finished, including the clean up.  They even vacuumed!  I just called for another estimate. This time, flooring for our country kitchen/dining room.    

 -Gladys W., MD

]]> http://windowtreatmentstories.empiretoday.com/2009/03/16/empire-provides-quality-window-treatments-and-flooring/feed/ Empire Today Gives Professional, Courteous and Diligent Service http://windowtreatmentstories.empiretoday.com/2009/02/04/empire-today-gives-professional-courteous-and-diligent-service/ http://windowtreatmentstories.empiretoday.com/2009/02/04/empire-today-gives-professional-courteous-and-diligent-service/#comments Wed, 04 Feb 2009 23:44:33 +0000 admin http://windowtreatmentstories.empiretoday.com/2009/02/04/empire-today-gives-professional-courteous-and-diligent-service/ I recently had laminate flooring and window treatments installed in my home - not only were the installers professional, courteous and diligent, the finished product was outstanding. This is not the first time I have used Empire, but I can tell you that each and every experience leaves me more than satisfied. My husband and I are very pleased. 

- Maryann P., NY

]]> http://windowtreatmentstories.empiretoday.com/2009/02/04/empire-today-gives-professional-courteous-and-diligent-service/feed/ Blinds from Empire Today Installed Perfectly http://windowtreatmentstories.empiretoday.com/2009/01/16/the-following-testimonial-has-been-recently-submitted-13/ http://windowtreatmentstories.empiretoday.com/2009/01/16/the-following-testimonial-has-been-recently-submitted-13/#comments Fri, 16 Jan 2009 22:06:15 +0000 admin http://windowtreatmentstories.empiretoday.com/2009/01/16/the-following-testimonial-has-been-recently-submitted-13/ I called Empire Today to come and do a home estimate while recuperating from a broken foot. I had priced window treatments elsewhere where they had guaranteed that the blinds would be ready in 3 days but that didn’t include installation. To my surprise the Empire Today salesman was a gentleman and helped me narrow down the search to what I wanted and needed. Measurements were taken and the blinds were installed perfectly in less than a week. I can’t say enough about the salesperson and the installer; they were friendly, professional, and precise with measurements. I look forward to using Empire Today again.

- Mary K., NY

]]> http://windowtreatmentstories.empiretoday.com/2009/01/16/the-following-testimonial-has-been-recently-submitted-13/feed/ Excellent Service From Empire Today http://windowtreatmentstories.empiretoday.com/2008/12/18/excellent-service-from-empire-today/ http://windowtreatmentstories.empiretoday.com/2008/12/18/excellent-service-from-empire-today/#comments Thu, 18 Dec 2008 23:18:45 +0000 admin http://windowtreatmentstories.empiretoday.com/2008/12/18/excellent-service-from-empire-today/ We had a great experience with Empire Today. They installed berber carpet in one room and blinds in the living room and guestroom. We are extremely pleased with the quality of the berber for the price compared to other carpet we were looking at from other places.

We had a problem with one of the 3 panels of blinds on the larger window in the living room being slightly crooked and they came out immediately to investigate the problem. They ended up reordering the full set of 3 blinds and just installed them differently to account for our crooked window which fixed the problem and look great.

This company has been on the ball from day one, is very prompt, and has always called when they say they will call. I highly recommend them and we will definitely use them again.

- Megan O., from CA

]]> http://windowtreatmentstories.empiretoday.com/2008/12/18/excellent-service-from-empire-today/feed/ A Customer For Life Thanks To Window Treatments From Empire Today http://windowtreatmentstories.empiretoday.com/2008/12/11/a-customer-for-life-thanks-to-window-treatments-from-empire-today/ http://windowtreatmentstories.empiretoday.com/2008/12/11/a-customer-for-life-thanks-to-window-treatments-from-empire-today/#comments Thu, 11 Dec 2008 22:42:09 +0000 admin http://windowtreatmentstories.empiretoday.com/2008/12/11/a-customer-for-life-thanks-to-window-treatments-from-empire-today/ We are first-time customers and were very pleased with your salesman and installers. You have a customer for life.

- Antonia C., NJ

]]> http://windowtreatmentstories.empiretoday.com/2008/12/11/a-customer-for-life-thanks-to-window-treatments-from-empire-today/feed/ 100% Satisfied With Empire Today Carpet And Window Treatments http://windowtreatmentstories.empiretoday.com/2008/12/05/the-following-testimonial-has-been-recently-submitted-12/ http://windowtreatmentstories.empiretoday.com/2008/12/05/the-following-testimonial-has-been-recently-submitted-12/#comments Fri, 05 Dec 2008 21:35:16 +0000 admin http://windowtreatmentstories.empiretoday.com/2008/12/05/the-following-testimonial-has-been-recently-submitted-12/ We are very satisfied with the consultation service provided by your Sales Rep. He explained in detail and with great patience. Your carpet installers also did a very fine job. Finally, we simply love our window treatments. So over all, Empire Today gave us 100% satisfaction. We would definitely recommend you to all of our friends.

Moon G., from NJ

]]> http://windowtreatmentstories.empiretoday.com/2008/12/05/the-following-testimonial-has-been-recently-submitted-12/feed/ Attractive and Functional Window Treatments From Empire http://windowtreatmentstories.empiretoday.com/2008/11/17/attractive-and-functional-window-treatments-from-empire/ http://windowtreatmentstories.empiretoday.com/2008/11/17/attractive-and-functional-window-treatments-from-empire/#comments Mon, 17 Nov 2008 21:22:56 +0000 admin http://windowtreatmentstories.empiretoday.com/2008/11/17/attractive-and-functional-window-treatments-from-empire/ From the phone rep to the sales rep to the installer, it was a real pleasure working with Empire. Everyone seemed well informed and eager to satisfy me without any high pressure tactics.

My new window treatments are attractive and functional - everything that they said they would be and done in a timely professional manner!

Good job, Empire!

- Mark S., from MI

]]> http://windowtreatmentstories.empiretoday.com/2008/11/17/attractive-and-functional-window-treatments-from-empire/feed/ Outstanding Customer Service From Empire Today http://windowtreatmentstories.empiretoday.com/2008/11/03/the-following-testimonial-has-been-recently-submitted/ http://windowtreatmentstories.empiretoday.com/2008/11/03/the-following-testimonial-has-been-recently-submitted/#comments Mon, 03 Nov 2008 20:31:58 +0000 admin http://windowtreatmentstories.empiretoday.com/2008/11/03/the-following-testimonial-has-been-recently-submitted/ The customer service with Empire Today is awesome. The sales person was very patient and professional. I was having trouble deciding which carpet to choose and he went above and beyond to get me the carpet that I wanted. I had window treatments, too, and from start to finish - customer service is outstanding. They kept me informed every step of the way. They followed up after the carpet and window treatments were installed to be sure I was happy with the products and service. The installers were great…very competent. I had a very bad experience 20 years ago re: carpet installation with another company and I just can’t speak highly enough of this company.

- Ruth D., from MD

]]> http://windowtreatmentstories.empiretoday.com/2008/11/03/the-following-testimonial-has-been-recently-submitted/feed/