The customer service with Empire Today is awesome. The sales person was very patient and professional. I was having trouble deciding which carpet to choose and he went above and beyond to get me the carpet that I wanted. I had window treatments, too, and from start to finish – customer service is outstanding. They [...]
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Hi. I had a wonderful experience with Empire! I scheduled an appointment online and someone called me back the next morning to confirm my appointment. You showed up right on time and were very personable and easy to talk to. No high pressure selling. I decided on what blinds I wanted and you did everything [...]
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I just had my carpet replaced and had a window treatment done by your company and have to say that I was very, very, pleased. The sales representative’s were very pleasant and the installers were such an enjoyable group of people. The carpet installers worked like a well-oiled machine and treated my home with the [...]
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Empire Today is EVERYTHING they say they are. We had a great salesman come and give us a quote for window treatments. We were flexible on the installation date but not necessarily the time of day since we both work. Empire Today made arrangements to install our new blinds after 5pm. Our installer was in [...]
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We recently had Empire install new window treatments in our home and I can’t tell you enough how pleased we are with them. Empire did a wonderful job. From the first phone call we made to the day they installed, we were given the best treatment. I also had Empire install all new wood flooring [...]
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We recently remodeled our kitchen and realized the family room was in need of a “facelift”. We were pleasantly surprised at the professional, mannerly representative that came by and in a non-hurried manner explained the carpet products. As we sat down to write up the contract, in conversation, we mentioned window treatments. He thoughtfully measured my [...]
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I just want to comment on the excellent customer service we received from your representative. We were finishing up a remodel where we doubled sq. ft in our home and used Empire for our all our laminate flooring, carpet, and window treatments.
Although Empire was just getting settled in the Bay Area, we had nothing but [...]
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Superior sales and selection made it easy to deal and select. The install was just as promised and quick for both carpeting and custom verticals. I’ll definitely be back with future projects. Thanks!
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I was very pleased with the timely manner that my carpet and blinds were installed. There was nothing to clean-up and my home looks great. The quality of the products surprised me as well- the carpet is soft enough to sleep on and the blinds (blackout honeycombs) really block out all of the light so [...]
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Empire is a great company to have for home improvements. I got carpet and window treatments and I love them both. The installers are great.
- Shannon J., from OH
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