Posted on January 20th, 2010 by Empire Customer Care
We selected Empire Today for there easy in home service. We got the best treatment we could imagine. Our representative was very informative. He was friendly, nice and willing to get us the best deals he could. We appreciate the fast service we received especially with a baby on the way. They came and installed the blinds and it took less than 15 minutes. We will definitely recommend Empire Today to friends and family.
Fausto A., California
No Comments »
Filed under: Testimonials tagged carpet, empire, empire carpet, Empire Flooring, empire today, Window Treatments
Posted on November 6th, 2009 by Empire Customer Care
I just want to comment on the excellent customer service we received from a California representative. In March of 2006 we were finishing up a remodel where we doubled square feet in our home to 2278. We used Empire for our all our laminate flooring, carpet, and window treatments. Although Empire was just getting settled in the Bay Area, we had nothing but excellent service and follow up from Empire. Since our install we had to contact Empire for a shade that broke and another time for the baseboard of one section of laminate not staying nailed down. No problem. Empire arranged both times for someone to come right out and remedy the situation – no questions ask. Our sales rep has always provided his cell phone number to us as well, which is usually unheard of in this industry. Thank you so much for a wonderful product and such excellent customer service!
- Gina H., from CA
No Comments »
Filed under: Testimonials tagged empire, empire carpet, Empire Flooring, empire today, Empire Window Treatments, Window Treatments
Posted on March 25th, 2009 by admin
We had a wonderful salesperson. He had great energy and made the window treatment experience an easy one. He knew immediately what would look good in my condo- which was welcome because I know nothing about window treatments. He showed me samples and was very knowledgeable about the various products. We got the job done really quickly and I can’t wait for my new blinds to come in. He helped me upgrade my apartment into a much more enjoyable living space.
Thanks again.
-Patricia K., CA
No Comments »
Filed under: Testimonials tagged carpet, empire, empire carpet, empire today, flooring
Posted on March 16th, 2009 by admin
We have had Empire in our home twice for carpet, once for new windows and once for window treatments. This is a wonderful company to do business with. They offer a good line of products to choose from. Our carpet is beautiful and wears very well. Our windows are top quality and I am sorry that they are not doing this anymore. I need another floor of my home done. The window treatments are beautiful and top quality. We have had so many compliments on them. The salesman was very knowledgeable as to their product line and installation. The installers were on time and did not stop until the job was finished, including the clean up. They even vacuumed! I just called for another estimate. This time, flooring for our country kitchen/dining room.
-Gladys W., MD
No Comments »
Filed under: Testimonials
Posted on February 4th, 2009 by admin
I recently had laminate flooring and window treatments installed in my home – not only were the installers professional, courteous and diligent, the finished product was outstanding. This is not the first time I have used Empire, but I can tell you that each and every experience leaves me more than satisfied. My husband and I are very pleased.
- Maryann P., NY
1 Comment »
Filed under: Testimonials
Posted on January 16th, 2009 by admin
I called Empire Today to come and do a home estimate while recuperating from a broken foot. I had priced window treatments elsewhere where they had guaranteed that the blinds would be ready in 3 days but that didn’t include installation. To my surprise the Empire Today salesman was a gentleman and helped me narrow down the search to what I wanted and needed. Measurements were taken and the blinds were installed perfectly in less than a week. I can’t say enough about the salesperson and the installer; they were friendly, professional, and precise with measurements. I look forward to using Empire Today again.
- Mary K., NY
1 Comment »
Filed under: Testimonials
Posted on December 18th, 2008 by admin
We had a great experience with Empire Today. They installed berber carpet in one room and blinds in the living room and guestroom. We are extremely pleased with the quality of the berber for the price compared to other carpet we were looking at from other places.
We had a problem with one of the 3 panels of blinds on the larger window in the living room being slightly crooked and they came out immediately to investigate the problem. They ended up reordering the full set of 3 blinds and just installed them differently to account for our crooked window which fixed the problem and look great.
This company has been on the ball from day one, is very prompt, and has always called when they say they will call. I highly recommend them and we will definitely use them again.
- Megan O., from CA
1 Comment »
Filed under: Testimonials
Posted on December 11th, 2008 by admin
We are first-time customers and were very pleased with your salesman and installers. You have a customer for life.
- Antonia C., NJ
1 Comment »
Filed under: Testimonials
Posted on December 5th, 2008 by admin
We are very satisfied with the consultation service provided by your Sales Rep. He explained in detail and with great patience. Your carpet installers also did a very fine job. Finally, we simply love our window treatments. So over all, Empire Today gave us 100% satisfaction. We would definitely recommend you to all of our friends.
Moon G., from NJ
1 Comment »
Filed under: Testimonials
Posted on November 17th, 2008 by admin
From the phone rep to the sales rep to the installer, it was a real pleasure working with Empire. Everyone seemed well informed and eager to satisfy me without any high pressure tactics.
My new window treatments are attractive and functional – everything that they said they would be and done in a timely professional manner!
Good job, Empire!
- Mark S., from MI
1 Comment »
Filed under: Testimonials
